Privacy Policy

Privacy Policy for https://guardian-bird-feeders-manchester.feedersandmore.co.uk

Introduction

Welcome to https://guardian-bird-feeders-manchester.feedersandmore.co.uk (hereafter referred to as “Guardian Bird Feeders Manchester,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of information from our website visitors, users, and customers.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://guardian-bird-feeders-manchester.feedersandmore.co.uk.
  2. Any mobile applications or services associated with our brand.
  3. Interactions via email, phone, or text message communications initiated by us.
  4. Third-party platforms or services linked to our website, excluding those governed by their separate privacy policies.

Processing Activities

This policy describes the ways in which we process personal data when you engage with us through:

  1. Using any of our applications or online services as an authorized user.
  2. Visiting and interacting with our websites.
  3. Subscribing to newsletters, making purchases, or otherwise communicating with us.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  1. Account Information: Details associated with your registration, such as name, username, and email address.
  2. Payment Information: Credit card numbers, billing addresses, and transaction history for processing purchases.
  3. Financial Information: Bank account details (if provided) for direct payments or refunds.
  4. Purchase Information: Product orders, order quantities, and delivery preferences.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and browser types to enhance user experience.
  6. Location Data: GPS coordinates or location services data when you opt-in to share your whereabouts.
  7. Feedback: Comments, reviews, and survey responses provided by users.
  8. Social Media Information: Publicly available data from social media platforms if you choose to connect your accounts.
  9. Product Information: Details about products you browse or purchase, including preferences and customization choices.

We gather this data through direct user input, automatic logging of interactions on our platform, and third-party sources who contribute personal information in accordance with their privacy practices.

Cookies

Guardian Bird Feeders Manchester uses cookies to enhance your experience and understand user behavior:

  1. Strictly Necessary Cookies: These are essential for website functionality and improving performance. They include session IDs and authentication tokens.
  2. Preference Cookies: Tailored settings and preferences, such as language choices and display configurations.
  3. Analytics Cookies: Used by our analytics providers to track site usage, gather statistical data, and improve our services. These cookies do not personally identify users.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential tracking.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes. Once the data is no longer needed, we securely delete or anonymize it from our systems and servers.

Security Measures

We implement robust security practices to protect your personal data:

  1. Data Encryption: We encrypt sensitive data both at rest and in transit using industry-standard encryption protocols.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data protection standards to process payments and other transactions.
  3. Access Controls: Our internal teams have access only to the personal data required for their specific roles, under strict confidentiality agreements.

Children’s Privacy

Guardian Bird Feeders Manchester does not intentionally collect or solicit personal information from children under the age of 18. If you believe we have collected such data by mistake, please contact us using the details below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your information is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  4. Restriction: Limit our processing of your data for specific purposes.
  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Objection: Object to the processing of your data for marketing or other purposes.
  7. Non-Discrimination: Assert your rights without adverse treatment.
  8. Appeals/Complaints: File complaints with relevant supervisory authorities and seek redress if you believe your privacy rights have been infringed.

To exercise these rights, please contact our Data Protection Officer using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website, and updated policy versions will be accompanied by a revision date.

Contact Information

For any questions related to privacy, data requests, unsubscribe requests, or if you have concerns about this Policy, please contact us:

  • Email: [email protected]
  • Mail: Guardian Bird Feeders Manchester, Data Protection Team, [Street Address], [City, State, Zip Code]